Technical Writer

Company: US Main
Location: Minneapolis
Posted on: May 18, 2025

Job Description:

TECHNICAL WRITER WITH ROBOHELP AND ADOBE CREATIVE SUITE

All potential candidates should read through the following details of this job with care before making an application.

Job Description & Skill Requirement
Working Skills
--- Use existing RoboHelp templates to design additional procedural content.
--- At least a basic understanding of Engineering workflow and PLM processes.
--- Ability to create process maps that correlate to procedural tasks for end users.
--- Ability to synthesize existing information and transform it into user content.
--- Ability to take notes and apply work direction when given.
--- Apply RoboHelp styles to content; ability to modify styles globally as needed.
--- Ability to be self-driven, interview SMEs, and conduct content reviews.
--- Ability to solve technical problems.
--- Ability to review software applications and formulate productive questions to increase understanding for documenting processes.
--- Ability to navigate software applications and quickly learn how to use them.
--- Ability to apply attention to detail when developing content (consistent language, use snippets, format screen images according to established standards).
--- Ability to work with screen images through RoboHelp, renaming, using Snipping Tool and Paint to edit for consistent appearance.
--- Research advanced technical data and develop procedures through source content, interviews, on-site visits, and production observations.
Leadership Skills
--- Provide leadership support, training, and assistance to junior-level technical writers on projects and processes, and report project status to senior management.
--- Proof and edit documentation of other writers for conformance to style and format.
--- Provide consultation and support to senior management on special projects, process changes, and strategies.
--- Schedule and conduct review meetings to approve new or revised publications.
--- Develop and revise style guides to meet the company's specific needs and lead efforts on internal and external process improvements.

Required Knowledge, Skills, and Abilities
--- Training and guidance to junior-level technical writers toward project delivery.
--- When appropriate, serve as a lead on special projects beyond documents by working collaboratively with senior management to define the scope of work and budget to meet project deliverables.
--- Proficiency with authoring and desktop publishing tools, specifically MS Word, Excel, Adobe Creative Suite (InDesign, Adobe Acrobat, Illustrator, Photoshop).
--- Knowledge of Microsoft 365 products, including Outlook, Microsoft Teams, OneDrive, SharePoint
--- Ability to gather and assess documentation to create and update user documentation in compliance with Engineering technical input, best practices, and department standards.
--- Has a high technical aptitude for translating highly technical concepts into understandable content for the end user.
--- Ability to balance work volume and quality and appropriately escalate potential risks and issues to management.
--- Must be able to work independently and collaborate with a team to publish high-quality technical documentation.

Keywords: US Main, Brooklyn Park , Technical Writer, IT / Software / Systems , Minneapolis, Minnesota